| Motorace and IXS leathers I recently noticed Dave’s post here about the Motorace Dainese leathers clearance. Unfortunately, I didn’t notice the post until the item I wanted was on eBay. The suit I was interested in was the Dainese TH1 Black/Grey two-piece in size 56.
This last weekend, I was the winning bidder of said auction and contacted Dave on Monday to arrange payment and delivery. He offered to meet me that evening to hand deliver the suit to me.
Unfortunately, I mistakenly thought the meeting was for an hour later than it was actually scheduled for and I accidentally stood him up. I called Dave, apologized, and he arranged to meet me first thing Tuesday morning.
At the appointed time we met and he gave me the suit. I went home and tried it on. It fit quite well but when I looked in the mirror I noticed that the adjustable waist fastening strap was missing. It had apparently been shorn off. The suit was obviously new, still in the plastic with the tags on; so I was unsure what had happened. I emailed Dave, who responded within minutes that I should call him to arrange something.
When I contacted Dave he offered me a few options. I could either have the suit sent out for repair, at Motorace’s expense; or I could opt for a 1-piece IXS Kylami suit. I stated that I wasn’t sure what size IXS suit that I’d fit into because sometimes I wear a 44/54 Euro, and with other manufacturers (Dainese, Alpinestars) a 46/56 Euro. Dave stated that he’d meet me with both size 54 and 56 suits and that I could try them on at home and just return the suits that I didn’t want.
We met at 3:00 PM that day and I returned my TH1 suit. Dave handed me three suits, including another TH1 that he’d found and the 2 IXS suits; and we made arrangements for me to drop the 2 suits I didn’t want on Thursday AM (I was going to be busy on Wednesday, so he gave me an extra day).
I got home and discovered the IXS Kylami 54 to be the best fitting. To my delight, I also found that it is perfed. Furthermore, I was very impressed with the overall quality of the construction and the leather, which feels very similar to that featured on the Dainese suit. I emailed Dave to let him know and asked if he could perhaps meet me in Palmer that night to take the other 2 suits off my hands. He said that he was willing to do that for me.
As someone who works in a service industry (I’m an RN in charge of a critical care unit at a major medical center) I was struck with how professionally and responsively Dave handled this transaction.
I look forward to doing business with Dave and Motorace again in the future and would urge others to do so as well.
Last edited by 02SuperHawkRdr : 06-04-04 at 01:36 PM.
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