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Originally Posted by MissTwisties 
Question is...how do I fix that little annoying issue?
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Well, if it's not the issue and you try and fix it, you'll actually get them out of sync. A bit of a catch 22
Try and open the little "door" the key passes through, and peek in and see if everything is lined up. After re-reading your first post I'm not sure if this is the problem after all.