Wore the back protector for the ride on sunday for a couple hundred miles, most of you probably saw it at the bean.... MAN that thing is comfortable. Awesome product.
Quote:
Originally Posted by chrisc  The folks at the shipping department put it in a box that was too small and they folded the back armor to get it in there.
I can feel a kink in the honeycomb along each fold (two of them) that goes across the armor horizontally. Think of folding a thick piece of cardboard. I got two of those in this armor.
That can't be good is it? |
The tried to jam it in a smaller box to save shipping and fucked up your product... you need to call them and be very stern... have them email you a prepaid shipping label as well as mail you out a new one right away. I am firm but polite and always get my way with customer service people.... and girls
