[Stoneman]

Rochester Motor Sports located in Rochester, NH gets a BIG FUCKIN' thumbs down from this guy. Many of you already know the story, but I'll indulge anyway...

Since I first dusted the Tiller off this spring, I was having some problems with it. Stumbling at certain RPM's, stumbling on certain road surfaces, stalling, and running really rough at idle. I did the usual 'do it yourself' type things like change the erl & filter, change the plugs, run some fuel injector cleaner through it, and adjusted the TPS (throttle position sensor). But nothing seemed to help the matter. So I took it to Rochester Motor Sports 'cuz Randy's always harping on how well their service dep't treats him. Here's what I got...

They called me to tell me that I was starving the front cylinder of oil, most likely due to wheelying the thing too much. I coulda told 'em 'til I was blue in the face that I didn't wheelie, but they weren't buying it. They also said they adjusted the TPS and it was way off. Hmmmm...we just did this days before. So I asked 'em to hang onto it for a coupla more days and check the valves on it...

The fuckers call me the next day, right? Now they're telling me that the cams are scored and I should consider either getting a new bike or spending a lot of cake to get this fixed. They said they hadta adjust the valves, and that it was running a lot better. But they also told me that it'd never be 100%. None the less, they insisted the cams were poop. They also told me that someone had taken a Dremmel to the intake holes in the frame and that they found metal (aluminum) shavings in the airbox. They claim that those shavings most likely found their way to the engine and that along with wheelying is what most likely caused the damage to the cams...

Now here's my questions to them: First I ask that if it were scored cams, wouldn't this problem had manifested itself slowly over time, rather than just start happening all of a sudden? Then I explained to 'em that there's NOTHING to grind on the intakes on the frame 'cuz they're already punched out from the factory. DUH!!! Oh, and the metal shavings they claim made their way to the engine? I asked 'em about that little filter thingy they put in the airbox. Ya know, the one that traps minute particles of dirt, dust and debris? That's right, the air filter! How in the hell can shavings get through that when the thing catches stuff we can't even see? Needless to say, I didn't get much of a response to ANY of my questions. So I just rode the thing home (it WAS NOT running any better), and started to figure out my next move...

I got in touch with TLRMan, and asked that he take a look. Sure as shit, the main route of my problem was an impoperly secured relay. Just happened to be the fuel injector relay. It would bounce and shake and vibrate at certain RPM's and on certain road surfaces, thus sending fucked up signals to the computer. We secured that to where it was supposed to be, and VOILA! Problem solved. All in all, a FIVE minute fix. It woulda taken less time too, if I didn't hafta unscrew the seat!!!

As far as I'm concerned, I paid $206 for a blowjob. Now I know what you're thinking. And no, I don't really have a pot to piss in. I immediately called my credit company to stop payment. All they required was that I took it to another Suzuki mechanic and pay them to rip the thing apart and send them a letter explaining to them that Rochester was incorrect. Can you fuckin' believe it? Yeah, I could get my money back. But then I'd hafta give it to another shop to prove 'em wrong. Ummm, okay. I then placed a formal complaint with the Better Business Beareau, but that's entirely fuckin' hopeless. They don't do shit! All they could do was tell me if there was or wasn't any other complaints against 'em. Then they file mine. Big whoop. I also sent emails and a certified letter to Suzuki America. Yip, you guessed it. NOTHING! Big friggin' surprise, huh?

'Tis a shame too. I'll be in the market next season (or maybe this winter) to find the Tiller a stable mate. If not an extra bike, we'll be in the market for some water craft type stuff, which they also sell. Basically, their service dep't screwed 'em outta about $10K we'd be looking to spend SOON...

Needless to say, I wouldn't let them wipe the sweat off my scrote. And I'd HIGHLY recommend that NO ONE bring their ride to them for service. If ya do, get ready for an expensive blowjob and a bad one to boot. That is of course, unless your name rhymes with Andy and you put 20,000 + miles a year on your SV and you bring your bike to them every other month for it's servicing...

FUCK THEM!!!

Oh, and the dirty crooks website is We Fuck You.com