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help line woes

  1. #1
    Lifer oreo_n2's Avatar
    Join Date
    Mar 2002
    Amherst, NH

    help line woes

    Tech support calls from hell:

    I had been doing Tech Support for Hewlett-Packard's
    DeskJet division for about a month when I had a customer
    call with a problem I just couldn't solve. She could not print

    All the other colors would print fine, which truly baffled me
    because the only true colors are cyan, magenta, and yellow.

    For instance, green is a combination of cyan and yellow, but
    green printed fine. Every color of the rainbow printed fine
    except for yellow.

    I had the customer change ink cartridges. I had the customer
    delete and reinstall the drivers. Nothing worked. I asked my
    coworkers for help; they offered no new ideas.

    After over two hours of troubleshooting, I was about to tell the
    customer to send the printer in to us for repair when she
    asked quietly, "Should I try printing on a piece of white
    paper instead of this yellow paper?"

    0 Not allowed! Not allowed!
    Brent LRRS #772
    2006 KTM 560 SMR

  2. #2

    help line woes


    0 Not allowed! Not allowed!

    "I can think no longer what to do but to ride the tide of events; what a blight thinking is, I wish I had never tried to think at all ! " King Arthur

  3. #3
    Lifer Teez's Avatar
    Join Date
    Mar 2002
    Candia, NH

    help line woes

    HAAAA that is Soooooooooooooo funny. Sounds like something I would do

    0 Not allowed! Not allowed!
    2008 Ford F350 crew cab Super Duty 6.4L diesel
    1998 Superhawk 996
    ZX-Stewie's Other half


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