Welcome to NESR! Most features of this site require registration, including replying to threads, sending private messages, starting new threads, and uploading files. Click here to register.

Results 1 to 11 of 11

possible sleeper cell.

  1. #1
    04 Ninja ZX-6R NinjaSwan's Avatar
    Join Date
    May 2006
    Location
    Southern NH
    Age
    40
    Posts
    1,344

    possible sleeper cell.


    ok so I have this customer that I am at wits end. This prick is absolutely unreal with the shit he says to me.

    Quick bio, this fucknutt was born in Pakistan and apparently was raised in Israel army till his late teens when he ended up moving to the United States. He has even told me stories about killing children when he was a teenager!!!!!! CRAZY! He now works for a company in Ney York City as a VP Systems Engineer. (He's got Sleeper Cell written all over him) Even tho I know he's not.

    He has been the most inconsiderate customer I have ever dealt with in my life. That Indian Attitude to the lowest degree. There were times I would be on a conference call and he would just start cursing the person on the phone out because of a bad experience he once had. One call was with a Microsoft rep where he actually got the poor girl to cry and hang-up...

    I'm always holding my breath with him because of the business I was pulling in but it's come to a point where enough is enough. Somebody needs to put this prick in his place.

    He is always the first to bash an American and now it's time for us to bash him.... I would love to see him tagged as a Sleeper Cell and detained. Chances of it being true is possible given the facts. What should I do? I cant have this trace me back to work. Hmm… probably shouldn’t do anything in case he is a terrorist and would have me killed.

    what would you do?

    0 Not allowed!


    "Remember, some people are alive simply because it is illegal to shoot them"

  2. #2
    I'm mildly retarded. JeffL's Avatar
    Join Date
    May 2005
    Location
    Bernardston, MA
    Age
    37
    Posts
    3,650

    possible sleeper cell.

    Find out if he has a wife, and then have sex with her.

    0 Not allowed!
    I know a little about everything, and alot about nothing.

  3. #3
    Me? Sarchastic?? Nooooo!! FazerChic's Avatar
    Join Date
    Nov 2002
    Location
    La la land
    Age
    48
    Posts
    1,338

    possible sleeper cell.

    If you feel strongly that this guy is a potential terrorist, then click here and good luck.

    0 Not allowed!
    My shit:

    2004 Yamaha FZ6 (Naked....mmmmmmm) (FOR SALE!!!! CONTACT ME FOR INFO!)
    2004 Mini Cooper - Deal's Gap tested and approved

    Guys on sportbikes are so hot....until they take their helmet off. Just leave the damn thing on already!

    Beware the counterfeit Mini!

  4. #4
    Lifer odduc's Avatar
    Join Date
    May 2004
    Location
    NH
    Age
    51
    Posts
    2,128

    possible sleeper cell.

    Just a suggestion.....

    Probably not a good idea to discuss this on a public message board. I understand the frustration, but you may want to discuss with your manager, first and foremost.

    0 Not allowed!
    LRRS#167

  5. #5
    04 Ninja ZX-6R NinjaSwan's Avatar
    Join Date
    May 2006
    Location
    Southern NH
    Age
    40
    Posts
    1,344

    possible sleeper cell.

    Originally posted by odduc
    Just a suggestion.....

    Probably not a good idea to discuss this on a public message board. I understand the frustration, but you may want to discuss with your manager, first and foremost.
    This guy has been discussed with a manager on multiple occasions. I'm done venting about him anyways and I'm not planning on posting any personal inforamtion about him. he's dirt and that's all... nough said.

    0 Not allowed!


    "Remember, some people are alive simply because it is illegal to shoot them"

  6. #6
    Lifer
    Join Date
    Oct 2001
    Location
    Bedford, MA
    Posts
    5,240

    possible sleeper cell.

    Talk to your manager again and see if you need to go even higher then that.

    Regardless of his race, country of origin, etc.. as soon as someone swears or totally loses their professional demeanor on the phone you should be able to request a new representative from their company to take over.

    This should be in your customer service contracts, etc.. I have no idea what kind of product you are supporting or selling but if it's anything with any level of expense this is totally reasonable.

    We have to put up with a lot of sh*t cause our customers spend huge amounts of money but our managers have been very cool.. there is a line and as soon as someone crosses it the account managers at both ends are involved and that person is no longer allowed to contact us. Swearing on the phone or in email is generally considered over that line.

    0 Not allowed!

  7. #7
    GRRRRRRRRRRRRRR! capt1014's Avatar
    Join Date
    Apr 2006
    Location
    Ashburnham, MA
    Age
    47
    Posts
    2,136

    possible sleeper cell.

    Originally posted by JeffL
    Find out if he has a wife, and then have sex with her.
    I'm almost with JeffL! Find the wife and hit it.

    Then call him and tell him you did!

    0 Not allowed!
    http://www.facebook.com/#/profile.ph...&id=1185417660

    Live life now!....it has an expiration date!

    Friendship is like peeing in your pants,
    Everyone can see it,
    But only you can feel the true warmth.

  8. #8
    Lifer Currently's Avatar
    Join Date
    Aug 2005
    Location
    Ooltewah, TN
    Age
    62
    Posts
    1,984

    possible sleeper cell.

    That culture only understands you doing the same back to them.

    I was involved peripherally with a similar incident in college where a rude Pak professor would just walk over everyone. One day one of the admin assistants had enough and went to town on him going up one side and down another not giving him one word in. When he turned for help everyone turned their back on him.

    THAT IS WHAT THOSE ASSHOLES UNDERSTAND.

    THAT IS THE ONLY WAY YOU WILL GET HIS RESPECT!

    Not only do you have to have the backbone to do it,
    you also have to have the managerial support behind you
    because he will try to pull the rug from under your feet.

    Tell him to knock it off right at the beginning when he starts
    getting out of line and escalate as necessary.

    I do phone support for a living ... my favorite tactic is putting
    them on "ignore" for as long as it takes for them to get the
    message that they need me ... not the other way around.
    Thank god that assholes like that are few and far in between
    with my work.

    Bullies are COWARDS ... nail him to a cross and spray him with
    pigs blood. /rant over

    edit ***********

    One last thing, always confront the behavior, never the person.
    If he is rude, call him out and tell him he is rude.
    If he interrupts, call him out and tell him to stop interrupting.
    If he attacks a person, call him out and tell him to ...

    Never call him a name ... attack the behavior.
    There is no way he can legally get back to you and there is
    no way your managers can use this against you.

    You have to have a cool head and nail him hard tit for tat.

    Remember ... focus only on the behavior!

    If he hangs up on you and tries to backdoor you by going though
    someone else, spread the word around and have your coworkers
    pass him right back to you and keep pushing back.

    He may do it twice but guaranteed he won't do it three times.

    0 Not allowed!
    Last edited by Currently; 07-13-06 at 09:48 PM.

  9. #9
    medium pimpin' slaps76's Avatar
    Join Date
    Apr 2005
    Location
    Medfa', MA
    Posts
    913

    possible sleeper cell.

    Here you go...run his name against the goverment's OFAC list, which is a database of terrorists put out by the government. In the US, it's law businesses run every customer against this list...they mostly only enforce it to lenders and auto dealers.

    http://www.instantofac.com/search.php

    0 Not allowed!
    "It is important never to forget where u all came from — becoz black, white, brown or pakistani we all come from de same place — de punani."
    -Ali G

    Triumph Daytona 675 SE

  10. #10
    04 Ninja ZX-6R NinjaSwan's Avatar
    Join Date
    May 2006
    Location
    Southern NH
    Age
    40
    Posts
    1,344

    possible sleeper cell.

    Thanks currently, good advice. Pretty much what I have been doing, you've put it into good words.

    0 Not allowed!


    "Remember, some people are alive simply because it is illegal to shoot them"

  11. #11
    Just Registered Doc's Avatar
    Join Date
    Mar 2006
    Location
    Jericho, VT
    Posts
    19,619

    possible sleeper cell.

    Dam good advice for any conflict resolution.



    Originally posted by Currently
    That culture only understands you doing the same back to them.

    I was involved peripherally with a similar incident in college where a rude Pak professor would just walk over everyone. One day one of the admin assistants had enough and went to town on him going up one side and down another not giving him one word in. When he turned for help everyone turned their back on him.

    THAT IS WHAT THOSE ASSHOLES UNDERSTAND.

    THAT IS THE ONLY WAY YOU WILL GET HIS RESPECT!

    Not only do you have to have the backbone to do it,
    you also have to have the managerial support behind you
    because he will try to pull the rug from under your feet.

    Tell him to knock it off right at the beginning when he starts
    getting out of line and escalate as necessary.

    I do phone support for a living ... my favorite tactic is putting
    them on "ignore" for as long as it takes for them to get the
    message that they need me ... not the other way around.
    Thank god that assholes like that are few and far in between
    with my work.

    Bullies are COWARDS ... nail him to a cross and spray him with
    pigs blood. /rant over

    edit ***********

    One last thing, always confront the behavior, never the person.
    If he is rude, call him out and tell him he is rude.
    If he interrupts, call him out and tell him to stop interrupting.
    If he attacks a person, call him out and tell him to ...

    Never call him a name ... attack the behavior.
    There is no way he can legally get back to you and there is
    no way your managers can use this against you.

    You have to have a cool head and nail him hard tit for tat.

    Remember ... focus only on the behavior!

    If he hangs up on you and tries to backdoor you by going though
    someone else, spread the word around and have your coworkers
    pass him right back to you and keep pushing back.

    He may do it twice but guaranteed he won't do it three times.

    0 Not allowed!
    "I'd rather ride a slow bike fast than a fast bike slow"
    Bikes: Ducati: 748 (Track) Honda: RC31 (Race/street)/ CRF 110 Mini Moto/ Hawk Endurance Racer Kawasaki: ZXR1200R
    BOMO Instructor
    EX# X

Similar Threads

  1. cell phone Q?
    By Cowboyrider in forum Off-Topic
    Replies: 2
    Last Post: 10-11-06, 02:03 PM
  2. Sleeper Civic vs. Viper
    By Quigs in forum Off-Topic
    Replies: 3
    Last Post: 03-29-03, 06:56 PM
  3. Jay, Pinhead, R7; cell phone ??
    By legalspeed in forum Off-Topic
    Replies: 4
    Last Post: 02-07-03, 02:23 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •