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New England Ducati service.

  1. #1
    Member clutch's Avatar
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    New England Ducati service.


    Those of you that are having their Ducati’s serviced in New England. Can you recommend a dealer that you are satisfied with?

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  2. #2
    Lifer burnham's Avatar
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    Re: New England Ducati service.

    http://seacoastsport.com/

    Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.

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  3. #3
    Just Registered hatchet's Avatar
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    Re: New England Ducati service.

    I get mine done at Dunbar Euro-Sports in Brockton,the owner Tom is a really nice guy and great with Ducati's

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  4. #4
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    Re: New England Ducati service.

    can't go wrong with either one of those.

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  5. #5
    Rider. Just a rider... DucDave's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by burnham View Post
    http://seacoastsport.com/

    Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.
    +1 Good folks, nice shop, lots of experience...

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  6. #6
    Lifer LuvDog's Avatar
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    Re: New England Ducati service.

    BCM in NH.

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    Be Squid, Be Proud bostongixxer's Avatar
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    Re: New England Ducati service.

    Eastern Cycle in Beverly. The guys there are excellent. Gito, the chief mechanic, races at Loudon. Great bunch of guys and very good at what they do. www.easterncycleducati.com

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  8. #8
    Just Registered Doc's Avatar
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    Re: New England Ducati service.

    BCM in NH.

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  9. #9
    Lifer s a x m a n's Avatar
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    Re: New England Ducati service.

    Valley Motorsports in Northampton, Ma

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  10. #10
    Lifer Kurlon's Avatar
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    Re: New England Ducati service.

    I like Moto Milano in Maine, although that's likely a bit out of your way.

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  11. #11
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    Re: New England Ducati service.

    Quote Originally Posted by hatchet View Post
    I get mine done at Dunbar Euro-Sports in Brockton,the owner Tom is a really nice guy and great with Ducati's
    Wow.

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  12. #12
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    Re: New England Ducati service.

    Quote Originally Posted by Doc View Post
    BCM in NH.
    Wow again

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  13. #13
    Just Registered hatchet's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by Degsy View Post
    Wow.

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    Re: New England Ducati service.

    I used to recommend Gengras in East Hartford, CT. But lately their service department has pretty much...well, sucked. So much so that I'm not sure they'll be seeing my bike again for service. Their sales department and parts and apparel are still great but I'm less than pleased with the new service department.
    Shane

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  15. #15
    Lifer LuvDog's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by Degsy View Post
    Wow again
    can you explain

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  16. #16
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    Re: New England Ducati service.

    Quote Originally Posted by LuvDog View Post
    can you explain
    I'm not sure if this is the reason but lately they've been getting a bad name with their service department. I've heard people complain about the rates mostly. It might just be because a lot of people bought an 848 as their first Duc and didn't really know what they were getting themselves into. I've never had a problem with them but then again I do all my own service.

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  17. #17
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    Re: New England Ducati service.

    Re: Wow and wow again.

    1st wow. I have NEVER, EVER heard anyone call Tom an 'ok' guy, let alone a "really nice guy". I have heard him called many many things, not many of them are repeatable in polite company. I do know he is an excellent Ducati mechanic though, and I do shop at Dunbar.

    2nd wow. BCM are a bunch of rip-off merchants who are underhanded and sneaky (and illegal) with people's credit cards and also do shoddy work at times. There, I said it. Sue me. It's true (from experience). Since it was sold and is no longer really BCM you might as well go to any old dealer who can overcharge you for less than average work.


    By the way, that is my personal opinion only.

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  18. #18
    Rider. Just a rider... DucDave's Avatar
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    Re: New England Ducati service.

    wow

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  19. #19
    Member Tiller Ayuh's Avatar
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    Re: New England Ducati service.

    +1 for Moto Milano in Windham, ME...Been going to Gerry for almost 20 years...

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  20. #20
    The NEW hot Setup Manny's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by DucDave View Post
    wow
    explain first wow....

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  21. #21
    Lifer FirstDuc-1098's Avatar
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    Re: New England Ducati service.

    I've had very good luck with Wagners in Worcester. Very knowedgable mechanics.

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  22. #22
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    Re: New England Ducati service.

    Quote Originally Posted by Manny View Post
    explain first wow....
    I just like the sound of if...'specially when said backwards....

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  23. #23
    Member clutch's Avatar
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    Re: New England Ducati service.

    Thanks for the feed back on the Ducati service shops.

    My goal is connect with a shop in the area (Boston +/-50 miles)

    I do a lot of wrenching myself. Small mod’s like clutches body parts and such. But there are needs for a dealer like a recall, tires or when the pain in the ass “service” notice shows up on the instrument dash. And work that would have to be performed by a dealer that would not compromise the factory warranty.

    My garage is fairly well equipped. But there is a lack of some electronic tools that I do not have that is required for some work on a street bike.

    The work I would need to be performed would be day work. Meaning that it should be done in a day.

    I am looking for good a service shop. Meaning if they “commit” meaning “we can do it on that scheduled day” they will without issue.

    This is because I will most likely do a “ride in and drop off” that morning. If all parts are at hand, and they know the job at hand. I want a no bullshit situation. I don’t want to hear “we couldn’t finish it today”.
    And I don’t want to feel like I have to go over the bike with a fine tooth comb to inspect their work.

    No surprises needed, loose or lack of screws, tie strips, fasteners, washers, pins or added scratches.

    Yeah, labor rates are a factor these days with the way things are

    But I am willing to pay and establish a relation ship with a GOOD shop even if the rate my be little higher than the shop 50 miles away.

    I‘m as well customer related in my business. And if you are worth it, you will and can be rewarded with a loyal customer base in good times and bad. As long as you are the best at what you do and follow through with your commitments with your customers.

    Here is the scorecard so far here on this forum and couple of others:

    Dunbar (2+) (2-)
    BCM (3+) (1-)
    East Coast Cycles (2+)
    Sea Coast Cycles (3+)
    Clubhouse motorsports (3+)
    Great Bay (1-)
    Moto Milano (2+)
    Valley Motorsports (1+)
    Wagner (2+)
    Gengras (1-)

    I am going to shoot for Dunbar due to:
    Location and split decision here.

    I am about to do a modification to my Ducati that is just beyond my ability and my time frame.

    I’ll post my experience that I have with them, Dunbar and let all that are interested know how it went.

    Thanks for everyone that chimed in on this post question.

    As we are all feeling now, time and money are in short supply these days.

    Thanks,

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  24. #24
    The NEW hot Setup Manny's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by clutch View Post
    Thanks for the feed back on the Ducati service shops.

    My goal is connect with a shop in the area (Boston +/-50 miles)

    I do a lot of wrenching myself. Small mod’s like clutches body parts and such. But there are needs for a dealer like a recall, tires or when the pain in the ass “service” notice shows up on the instrument dash. And work that would have to be performed by a dealer that would not compromise the factory warranty.

    My garage is fairly well equipped. But there is a lack of some electronic tools that I do not have that is required for some work on a street bike.

    The work I would need to be performed would be day work. Meaning that it should be done in a day.

    I am looking for good a service shop. Meaning if they “commit” meaning “we can do it on that scheduled day” they will without issue.

    This is because I will most likely do a “ride in and drop off” that morning. If all parts are at hand, and they know the job at hand. I want a no bullshit situation. I don’t want to hear “we couldn’t finish it today”.
    And I don’t want to feel like I have to go over the bike with a fine tooth comb to inspect their work.

    No surprises needed, loose or lack of screws, tie strips, fasteners, washers, pins or added scratches.

    Yeah, labor rates are a factor these days with the way things are

    But I am willing to pay and establish a relation ship with a GOOD shop even if the rate my be little higher than the shop 50 miles away.

    I‘m as well customer related in my business. And if you are worth it, you will and can be rewarded with a loyal customer base in good times and bad. As long as you are the best at what you do and follow through with your commitments with your customers.

    Here is the scorecard so far here on this forum and couple of others:

    Dunbar (2+) (2-)
    BCM (3+) (1-)
    East Coast Cycles (2+)
    Sea Coast Cycles (3+)
    Clubhouse motorsports (3+)
    Great Bay (1-)
    Moto Milano (2+)
    Valley Motorsports (1+)
    Wagner (2+)
    Gengras (1-)

    I am going to shoot for Dunbar due to:
    Location and split decision here.

    I am about to do a modification to my Ducati that is just beyond my ability and my time frame.

    I’ll post my experience that I have with them, Dunbar and let all that are interested know how it went.

    Thanks for everyone that chimed in on this post question.

    As we are all feeling now, time and money are in short supply these days.

    Thanks,
    Clearly based on your requirements you have either never dealt with a dealer before or are delusional.

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  25. #25
    Posting Freak xsiliconkid's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by burnham View Post
    http://seacoastsport.com/

    Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.

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