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New England Ducati service.

  1. #26
    Posting Freak xsiliconkid's Avatar
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    Re: New England Ducati service.


    Quote Originally Posted by Degsy View Post
    Wow.

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  2. #27
    Member clutch's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by Manny View Post
    Clearly based on your requirements you have either never dealt with a dealer before or are delusional.
    I see your point.

    However where I’m coming from is that I have recently have had to rely on a dealers service department for a bike for a couple reasons:

    Purchased schedule maintenance programs
    Warranty issues
    Modifications beyond my abilities
    Time (lack of)
    Lack of the proper tools to do a certain task

    Over the years all my bikes in my past I have bought them used. And did all of my own wrenching.

    Bikes were a lot simpler to work on. (except Nortons)
    I grew up in a family owned auto repair shop, so tools were never a real issue.
    I also didn’t have to money to take into a shop.

    Overtime I have been lucky to buy new bikes out of the box. And again some of the technologies on these bikes are beyond hands and head.

    So my experience with some local service shops, Harley, Yamaha, Kawasaki and Suzuki have given me mixed service.
    Now I am about to add Ducati to my experience.

    So with the power of the Internet and forums like this (good) one. I chose to you my lack of riding time to as a tool to find out what is the best way not to waste my time and money.

    As for being delusional, you have got that right.

    Because if I wasn’t, I wouldn’t be so fucked up about bikes

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  3. #28
    Senior Member fromario's Avatar
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    Re: New England Ducati service.

    http://www.clubhousemotorsports.com/

    It's a bit of a hike, but Eric is the freaking man when it comes to Ducati's. Significantly less expensive than any dealer i have gone to.

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  4. #29
    The NEW hot Setup Manny's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by fromario View Post
    http://www.clubhousemotorsports.com/

    It's a bit of a hike, but Eric is the freaking man when it comes to Ducati's. Significantly less expensive than any dealer i have gone to.
    I have heard good things about this guy and may have him handle my next major project.

    I think he was a tech at BCM for a number of years, don't know the details.

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  5. #30
    Development Rider scottieducati's Avatar
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    I was sponsored by BCM back in the day, had Kyle servicing my bike when he was @ Naults and he is def. Spot on w/ mechanical aptitude. Mike @ Wagners is great, Guido @ Eastern too. I bought my 848 from Seacoast though b/c they blend smart ownership, customer service, reasonable rates (by dealer standards) and top notch techs all together. I no longer see that balance in other shops lately... Usually one bad apple can ruin a reputation pretty quickly. Have not dealt much w/ Eastern but I know that Randy (manager) and Guido (tech) are great guys. You can't go wrong w/ Seacoast or Eastern IMO. If its a deal you're after, buy on eBay and go to Eric (former BCM tech) @ Clubhouse Motors. He'll pick up and drop off your bike for the cost if gas! We're lucky in New England to have more than one Ducati shop, let alone several good ones!

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  6. #31
    The NEW hot Setup Manny's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by scottieducati View Post
    Wirelessly posted (BlackBerry8330/4.5.0.77 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

    I was sponsored by BCM back in the day, had Kyle servicing my bike when he was @ Naults and he is def. Spot on w/ mechanical aptitude. Mike @ Wagners is great, Guido @ Eastern too. I bought my 848 from Seacoast though b/c they blend smart ownership, customer service, reasonable rates (by dealer standards) and top notch techs all together. I no longer see that balance in other shops lately... Usually one bad apple can ruin a reputation pretty quickly. Have not dealt much w/ Eastern but I know that Randy (manager) and Guido (tech) are great guys. You can't go wrong w/ Seacoast or Eastern IMO. If its a deal you're after, buy on eBay and go to Eric (former BCM tech) @ Clubhouse Motors. He'll pick up and drop off your bike for the cost if gas! We're lucky in New England to have more than one Ducati shop, let alone several good ones!
    So what is your experience with BCM?

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  7. #32
    boom shackalaka catch2otwo's Avatar
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    Re: New England Ducati service.

    +1 for seacoast. dont have a duc but my i got my ape from them and every service appointment has been nothing but positive.

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  8. #33
    Lifer Karaya One's Avatar
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    Re: New England Ducati service.

    I sell to most of those....

    Dunbar - Tom. You either love him or hate him. We get along very well. But I also know people who would want to push him in front of a large moving vehicle. A++ Ducati tech. Loves to talk, hates BS. Be straight, be honest.

    Clubhouse - Eric is a former BCM tech trained by Bruce. SUPER guy. Notice he is NOT at BCM anymore...

    BCM - If you can't say anything nice.....Bruce and Suzi were BCM. These people are NOT BCM.

    Wagner - Jeremy is a first class tech. Good shop, good people.

    Eastern - same as Wagner. Good shop.

    Moto Milano - another very good shop. Gerry loves his Duc's.

    Gengras - depends on the tech. And they are moving anytime now.

    Valley Motosports - another really good Duc shop. Jerry runs a tight ship.

    I'll toss is two more -

    Rockwell Cycles in Fort Montgomery NY. Hour from Danbury. Nick races at LRRS. Ducati, Triumph, Husky and Bimota. Very good techs.

    European Cycles in Middletown, NY. Steve is another Bruce Meyer trained tech. AWESOME shop. Just branched into BMW service too.

    Don't forget Riverside. They don't buy from me, but in between Great Bay and Dunbar is them in Somerville. Have fun finding a place to park.

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  9. #34

    Re: New England Ducati service.

    My bike was bought at Great Bay Motorcycles. I haven't seen them mentioned anywhere in this thread. I'm trying to figure out where to take my 848 for the recall work as soon as I can get it on the road. Seacoast looks to be just as close as BCM (if you call 180 miles of slab close) so I'm gonna keep looking at this thread to figure out where to go.

    BTW, on a side note, Great Bay never filled out the Desmo Owners club card in the back of the book for the previous owner. This means that I can't call up ducati and switch ownership so I can get the remainder of the warranty and roadside assistance. Anyone know an easier way to do it? or do I have to bring it to Great Bay to have this done.

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  10. #35
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    Re: New England Ducati service.

    Quote Originally Posted by scottieducati View Post
    Wirelessly posted (BlackBerry8330/4.5.0.77 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

    I was sponsored by BCM back in the day, had Kyle servicing my bike when he was @ Naults and he is def. Spot on w/ mechanical aptitude. Mike @ Wagners is great ......
    I have met Mike and Jeremy at Wagners a few times now (winter clinics - thottle body set up, 4v adj and cam belt replacement and suspension service and setup) and I really like both of those guys, both extremely knowledgeable and very friendly. This is going to be a heavy influence for me, as I hope to be buying a new (to me) bike this spring.

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  11. #36
    Backwoods lobster boy number9's Avatar
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    Re: New England Ducati service.

    Have bought parts from BCM a couple of times, never an issue.

    Have bought parts from Moto Milano a couple of times, never an issue. Have had work done there (dyno tuning, carb cleanup, some other things) and always been extremely happy with the standard of work. Also, Gerry and the crew are great people too.

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  12. #37
    Just Registered Doc's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by Degsy View Post
    Re: Wow and wow again.

    2nd wow. BCM are a bunch of rip-off merchants who are underhanded and sneaky (and illegal) with people's credit cards and also do shoddy work at times. There, I said it. Sue me. It's true (from experience). Since it was sold and is no longer really BCM you might as well go to any old dealer who can overcharge you for less than average work.

    Thanks for the heads up. I'll just go directly to Bruce. :

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  13. #38
    Posting Freak xsiliconkid's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by Doc View Post
    Thanks for the heads up. I'll just go directly to Bruce. :
    good luck..... I love Bruce to death --- but he is the first to admit his timing can be a wee bit off..
    If you go to Eric it is just like going to Bruce:-)...
    Eric's work rocks..... 10/10.

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  14. #39
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    Re: New England Ducati service.

    Quote Originally Posted by xsiliconkid View Post
    good luck..... I love Bruce to death --- but he is the first to admit his timing can be a wee bit off..
    If you go to Eric it is just like going to Bruce:-)...
    Eric's work rocks..... 10/10.
    Good advice.

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  15. #40
    Senior Member jtaylor719's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by xsiliconkid View Post
    good luck..... I love Bruce to death --- but he is the first to admit his timing can be a wee bit off..
    If you go to Eric it is just like going to Bruce:-)...
    Eric's work rocks..... 10/10.

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  16. #41
    Development Rider scottieducati's Avatar
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    Re: New England Ducati service.

    When I was sponsored by BCM, it was back when Bruce and Suzie greeted me as "Happy Kid." I had a ball and they were always spot on. We then got a great deal with Naults, who happened to have Kyle doing the wrenching then... so that was a no brainer as well. I know, and trust Kyle to work on anything with 2 wheels and a desmo L-twin in it. I also know Miles and he's a great shop hand. I haven't done too much business up there since being down in MA however, but there was an episode with my 851 where I was contemplating building a motor for it. It was 1 part my delusional self thinking I had more $$, and one part lack of customer service on their behalf. The end of it was we agreed it was a misunderstanding, shook hands and moved on. I would still bring a bike there if I were in that neck of the woods, but I no longer feel compelled to haul up there... as the other shops in the area have all been great to me. FWIW, when I had my Aprilia, Seacoast impressed me quite a bit, and I bought my 848 from em. It's also nice to see those guys every weekend at the track where they pit next to us.

    Quote Originally Posted by Manny View Post
    So what is your experience with BCM?

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    Last edited by scottieducati; 03-09-09 at 01:33 PM.

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  17. #42
    First name on the shit list.... SVRACER01's Avatar
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    Re: New England Ducati service.

    never heard anything good about great bay

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  18. #43
    Posting Freak xsiliconkid's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by scottieducati View Post
    When I was sponsored by BCM, it was back when Bruce and Suzie greeted me as "Happy Kid." I had a ball and they were always spot on. We then got a great deal with Naults, who happened to have Kyle doing the wrenching then... .
    there is no doubt...KYLE (who is at BCM- and was trained from age 16 under Bruce) *is* the guy - if you have a wierd problem or need major work or performace stuff - he is the whizz -on race motors - he has solved a number of problems, ALL others have failed to rectify...

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  19. #44
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    Re: New England Ducati service.

    Anything wrong with Riverside in Somerville?
    Its close to you.

    I dont have a Ducati but I've had other small stuff done there
    and found them responsive and on time.

    -Akira

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  20. #45
    Posting Freak xsiliconkid's Avatar
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    Re: New England Ducati service.

    Quote Originally Posted by akira700 View Post
    Anything wrong with Riverside in Somerville?
    Its close to you.

    I dont have a Ducati but I've had other small stuff done there
    and found them responsive and on time.

    -Akira
    most of my needs over the years have been race related-as with my friends and fellow racers... mainly at loudon - the promp service from the likes of Bruce, Kyle, Eric is top notch...and they do/did house calls:-)....
    but I would not hesitate to use Jessie at Seacoast as well.. the others I have no first hand dealings in the last 9 years-therefore no comment.
    Like most things you go to the *people* you trust not the business name....

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  21. #46

    Re: New England Ducati service.

    Quote Originally Posted by fromario View Post
    http://www.clubhousemotorsports.com/

    It's a bit of a hike, but Eric is the freaking man when it comes to Ducati's. Significantly less expensive than any dealer i have gone to.
    Eric is my tech for both bikes. As Xsiliconkid said, he and Bruce work together a lot. Bonus: Eric is also a NESR list member.

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  22. #47
    Back marker... jwm2k3's Avatar
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    Re: New England Ducati service.

    Another vote here for EASTERN CYCLE its a nice small shop with good stuff all around.

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  23. #48
    Winter Test SAB's Avatar
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    Re: New England Ducati service.

    Does anyone know which Seacoast dealership is Kyle at now?

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  24. #49
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    Re: New England Ducati service.

    Freedom cycle, he's not at seacoast anymore

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  25. #50
    Winter Test SAB's Avatar
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    Re: New England Ducati service.

    Thanks Ducman!

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