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I was in an accident last week and yesterday insurance totaled my Monster. S2R1000.
The adjuster called and first offered $3k and without me agreeing proceeded to tell me how to sign the title over. I questioned why it was so low and after some questioning I found out that the third party appraiser listed the bike as a Monster 620 (Wtf). After that was cleared up we looked up the NADA value and it was $4k. Again, she started talking about signing the title over.
I brought up the fact that the bike is insured for Actual Cash Value, and on their own website they define ACV as "pre accident market value", and that book value does not reflect market value for my bike. The adjuster now aggravated asked me how much I wanted. I told her through my research on Craigslist ads, and recent SOLD bikes on ebay of the same model, similar year, the average is $5600 for CL and over $6000 on eBay. Also noted that market value is only on transactions that are completed, by definition.
She paused and said she's going to need to get approval for this. I told her I can email her the facts from my research.
I realize I'm dealing with insurance and might not get the full $6k market value, but I sure am not accepting $4k book value. I'm using their own definitions on their own policy that the insurance company and I agreed to when I got the policy.
This happened on Friday late afternoon so I don't expect they've worked on this. Just need some advice on anything additional I can do to tip the odds in my favor. Can they legally come around and still only offer book value even though their policy says its insured for ACV/Market Value?