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Roadside Marine - Vermont - Kudos

  1. #1
    Lifer
    Join Date
    Jun 2004
    Location
    Waterbury, VT
    Age
    55
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    2,126

    Roadside Marine - Vermont - Kudos

    With all the bad press going around about dealers and service I thought I should give good credit where it's due.

    A simple tire change. Roadside has a drop it off, we'll try to get it done in a day policy. They open at 8. At 5 till, they open the door (yes, early) to let me in and I drop off the wheel and tire (which I bought from tire express - no money for the dealer here - sorry). They find me in the computer, fill out the work order, tell me to check back that afternoon, and I head off to work.

    10:30 - They call me (Yes, they called me) to let me know it was all set... $26 and change. Good job guys...

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    SSearchVT

    For every action there is an equal but opposite reaction - and sometimes a scar...

  2. #2
    Just Registered Doc's Avatar
    Join Date
    Mar 2006
    Location
    Jericho, VT
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    19,396

    Roadside Marine - Vermont - Kudos

    I have always had a good experience with their service department. (Dan especially) The Sales department is another story.

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    "I'd rather ride a slow bike fast than a fast bike slow"
    Bikes: Ducati: 748 (Track) Honda: RC31 (Race/street)/ CRF 110 Mini Moto/ Hawk Endurance Racer Kawasaki: ZXR1200R
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  3. #3
    Lifer Karaya One's Avatar
    Join Date
    Jul 2001
    Location
    Springfield, Mass
    Age
    57
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    3,091

    Roadside Marine - Vermont - Kudos

    I deal a lot with Brad at BC Motorsports in Ferrisburg.

    Real good dude.

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    Putting his hands in the air, like he just doesn't care.
    Check out my eBay store!
    Dave - Motorace - Michelin

  4. #4
    Littering and........
    Join Date
    Jul 2004
    Location
    Vermont
    Posts
    7,188

    Roadside Marine - Vermont - Kudos

    Originally posted by Karaya One
    I deal a lot with Brad at BC Motorsports in Ferrisburg.

    Real good dude.
    Go see Brad, he rocks.

    I have dealt with Roadside, and I've never had a good experience. They were a-holes when I tried to buy a bike, tghey ordered the wrong parts for my R1 and then tried to get me to take the wrong shit they ordered.

    I know a lot of people in this area like Roadside, but I think it is because they simply aren't any *worse* than Land/Air - try going out of state if you want to see good service. You know, a place where then employees actually give a rat's ass if you leave the store happy.

    Or just go see Brad.

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  5. #5
    Just Registered Doc's Avatar
    Join Date
    Mar 2006
    Location
    Jericho, VT
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    19,396

    Roadside Marine - Vermont - Kudos

    Who shall I tell him sent me?

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    "I'd rather ride a slow bike fast than a fast bike slow"
    Bikes: Ducati: 748 (Track) Honda: RC31 (Race/street)/ CRF 110 Mini Moto/ Hawk Endurance Racer Kawasaki: ZXR1200R
    BOMO Instructor
    EX# X

  6. #6
    Littering and........
    Join Date
    Jul 2004
    Location
    Vermont
    Posts
    7,188

    Roadside Marine - Vermont - Kudos

    Originally posted by Doc
    Who shall I tell him sent me?
    Me, aka Chris, the guy he likes to verbally abuse constantly.

    PM me if you want his phone number.

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