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Bought a tankbag and some gloves at GBM in Arlington a couple of weeks ago. One of the guys there spent a good half hour going over every tank bag in the store with me, same with gloves. I wound up bringing the bag back a few days ago as it doesn't sit right on my tank...no questions, just an apology and a refund.
Then I ordered some Pirellis from motorcycle-superstore.com. $100 less than list for the pair and they shipped same day along with $5 coupon for next purchase. Best price I could Google, and I got a follow up email making sure everything arrived intact. Pretty cool.