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So as per the norm (so it seems) Cycles 128 sucks.
My battery is apparently fucked - we get it jump started on the ride today and everyone is cool enough to ride to Cycles to see if they will let us use a meter to confirm its the battery sucking so I can find out whats wrong. Well the guy at the service desk is rude to the guy in our group that goes to ask... then I go to ask figuring a chick might have better luck.
I explain the situation to the guy - he continues to say nope can't help unless we look at it for you for a mere 70 / hr flat rate - even though checking it takes about 15 seconds. I explain how I've spent a couple grand there already and if I need a new battery thats money for them. So then he says still can't help you but if you take your battery out we can test it to see if its good for ya!
FUCK YOU cycles 128 for refusing to be helpful in any manner shape or form that is condusive to having a productive relationship with your customers. I fairly patiently waited for over a month for my boots to ship - you said they were backordered, then warehouse mixup, then who knows what the fuck what.
No wonder local bike shops are dying due to the internet. I get better customer service from the dude in Kazikstan who speaks *passable* english than I do from you. What happened to helping customers so they can help you?!?!?!?
Cycles 128 - you are like the burger king who forgets to put the meat in the bun. You suck.