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Seriously, you tell me if they are full oif shit or not.
The Story: I've got a buddy of mine with a 2007 Kawasaki 636 purchased brand new from Riverside. The bike has 4,500 miles on it and has never been ridden hard - I won't even bring this kid on group rides with me because he is afraid to push it above 60 miles per hour.
So he stores his bike at Riverside in the winter, because he doesnt want to leave anything to chance. This spring when he picked it up they had done some work on the bike, they replaced a "gasket" and did not ask his permission or notify him until he picked up the bike - I am personally unclear on exactly what was done but I do recall him being beside himself that they never told him. He picked it up in April.
Since that day he has complained that the bike sounded different to him - I could not tell, it may have been throatier in the exhaust, but it was all stock and not my bike so who knows.
So now he brought it back to them because it has begun to spray what looks like small drops of oil out the exhaust. Now this guy is anal in his being careful about how he treats this bike. Since he owned it he will not ride it until it reaches temp (150). He literally sits around and waits for it to warm up.
Here's where it gets tricky for me, Riverside is now telling him that by allowing the bike to warm up like that he damaged either the pistons or the rings and it is his fault?? Ok, I'm not a certified mechanic, but I have some skills and I have never heard of this, in fact I have always been led to believe that allowing the oil to warm up and circulate fully is the better option.
Let's hear some educated opinions - other dealers- racers. If Riverside is right and this is legit I am sorry for even posting this - right now I'm calling bullshit and saying that on the surface this situation appears VERY shady at best.