4
I haven't ordered through Summit a whole lot but every time I have it has been delightful!
Customer service, excellent
Delivery time, excellent
At the time of this posting I ordered a 3" catback exhaust for my Leggy GT. It showed up within 3 days.
Upon arrival, I unboxed everything and noticed there was a manufacturing defect on one of the mufflers...chrome peeling off (See pic)
Obviously not Summit's fault but I called them to see what, if anything, can be done and NBD if I was stuck with it.
In short, they are sending me a replacement muffler with shipping label for the return of the defective one. 20 minute phone call, problem solved, end of story.
If only life could be so simple!