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I financed my DRZ400SM with a Suzuki Card when it was new back in June of '06, because they had a sweet promotional rate going on that I wanted to take advantage of.
To put it bluntly, they suck donkey cock.
I sold the bike the first weekend in October, and called them up and asked for an address and payoff amount so I could get a bank check and have them send me the title. I was told that it didn't matter what I sent them for payment, it would take the same amount of time. I sent them a personal check, which cleared on October 7th.
I have called them a couple of times to check on the progress of my title, and received a different response each time. The first time, they said, "We'll send an e-mail over to the title department and ask them to expedite it." The second time, a very rude employee followed by a very rude manager explained that I would be waiting 30 days for my title "no matter what." Tonight I called again, and was advised that for some reason they had not "released" my title yet, and it would be 30 days from today that this was done. When I bitched and asked to speak with the manager, I got a rude cunt who told me that I was being silly, and that I needed to relax, and that my title would arrive "sometime after 30 days have passed."
Had I known I'd have to deal with this headache upon selling the bike, I wouldn't have financed with them. Also, given the incredibly rude and unprofessional manner I have been treated with, I'll *never* do business with them again, and will encourage anyone I know to refrain from using their shitty bank.
Thanks for reading, sorry for the rant.