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  #1  
Old 04-08-07, 09:44 AM
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Am I wrong here?


watch out for this guy! - ThumperTalk

A little background.. although it is all in his thread.

I bought an item on Ebay, paid for it and I am happy with it... I have not recieved feedback.

I think that the seller should leave feedback when he recieves prompt payment. The buyer has upheld his end of the deal, It is only fair. If he believes the item is as described he should have NO issues leaving feedback.

The buyer then gets the item and if happy with it leaves feedback in RETURN. This is how I think ebay is supposed to work.

Suggestions? Comments?
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  #2  
Old 04-08-07, 10:06 AM
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Am I wrong here?


I agree that the seller should leave good feedback once they get paid. Thats the end of the transaction for them. However it just looks like a bunch of whiners over there.
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  #3  
Old 04-08-07, 10:08 AM
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Am I wrong here?


Yeah, that's how it's SUPPOSED to work. Unfortunately it's changed a bit over the years. Half of the transactions I complete over ebay I don't get any feedback for. I always leave it though. People suck.
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  #4  
Old 04-08-07, 10:13 AM
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Yep and I am just trying to do my little part to make it right.
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  #5  
Old 04-08-07, 10:24 AM
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I understand your point, but that's not the way I handle the feedback. I don't consider the transaction complete until the buyer has received the item and is happy or has notified me of a problem and what they would like for a resolution.

When I am the seller, I leave feedback after the buyer has notified me they have received the item and are happy with it. In my opinion, the buyer has not held up his end of the bargain just by paying for the item...too many things can go wrong after the payment is made. IE buyer refuses insurance, than leaves negative feedback when the postal service loses the package. Depending on how I feel about a buyer that pays with paypal, I may wait a couple months before leaving feedback to insure I can reflect a Paypal chargeback in the feedback if necessary.


As a buyer, I will either leave feedback or contact the seller if I have issues when I receive the item.

My .02, but
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  #6  
Old 04-08-07, 10:29 AM
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Quote:
Originally Posted by union View Post
I agree that the seller should leave good feedback once they get paid. Thats the end of the transaction for them.
If it was cash or a USPS money order...
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  #7  
Old 04-08-07, 10:34 AM
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Am I wrong here?


A lot of sellers will not leave feedback for their buyers until the buyers leave feedback first. To them, that means the transaction is complete because they know you have received your item and are either satisfied or not with it. Not just when they pay for the item.

Having been a seller before, I can tell you that if you leave feedback the second someone pays for something, you leave yourself open. If you end up with some asshat that didnt read your listing right, they get their item as described in the listing, etc. Then they don't email you first, etc. to try to work something out and decide that they are just going to leave you negative feedback.

You now have absolutely no repercussions for their actions. Whereas if they left you negative feedback along the lines of "Not what was listing, misled buyer, etc." you can then leave feedback for them "Buyer didnt read listing carefully, did not email me to discuss options before posting feedback". Usually after something like this, the buyer will then think about what they did and you go through ebay and have the negative feedback mutually withdrawn. Had you (as the seller) just left positive feedback in the beginning when they paid, you would be stuck with unjustified negative feedback and very few ways of redeeming yourself.

Also, as shitty as this sounds you have to remember that no one (buyer or seller) is obligated to leave feedback at all on any transaction. Its a courtesy to your fellow trading partner.

Some sellers just do too much business to leave a personal feedback remark for every transaction, unless they have some kind of autobot feedback program. Then, at least, you get a generic feedback and it adds to your score overall.
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  #8  
Old 04-08-07, 10:45 AM
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For Wylee and Dianne.

Wylee, I agree and I did just that. I got it and told the seller I was happy with it and asked for positive feedback BEFORE I left it for him. He thaught I was blackmailing him and went to thumpertalk with it

and D
I agree with you as well, but this isn't some BIG company and he had plenty of time to leave feedback. I don't need anything personal, just 3 click of a mouse.

I know we don't HAVE TO leave it but, it is a loose end that I try to tie up.

Thanks for the advice.
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  #9  
Old 04-08-07, 01:04 PM
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I leave feedback every time although more often than not They do not leve me any. If I am buying I leave feedback as soon as I recieve my product (unless I get screwed AGAIN). As a seller I leave feedback as soon as I get paid. You can always rebut negative feedback. Hell you can rebut possitive feedback on Ebay. If that was me that got that E-mail He would have got an appropriate response in his feedback concerning his email. When I look at negative feedback I always check both parties and look at the dates. I have seen a seller leave a negative after the buyer did because the product was unacceptable.
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  #10  
Old 04-09-07, 06:35 AM
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I can understand that you want positive feedback, but if you had sent me an email like that I would have told you to go pound sand. You can't leave someone neutral feedback when you're happy with the product. If you've been ebaying for awhile, you know that sellers leaving feedback is not something you can count on.
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  #11  
Old 04-09-07, 08:13 AM
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Quote:
Originally Posted by Doc View Post
Wylee, I agree and I did just that. I got it and told the seller I was happy with it and asked for positive feedback BEFORE I left it for him. He thaught I was blackmailing him and went to thumpertalk with it
Asking for positive feedback, and threatening nuetral feedback if you don't get the positive feedback you want, are two different things. Unless he misquoted your message, intentional or not, you were trying to blackmail him.
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  #12  
Old 04-09-07, 08:44 AM
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Doc you're in the wrong here.
You blatantly threatened the guy with neutral feedback for a transaction you were otherwise pleased with = blackmail.
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  #13  
Old 04-09-07, 09:57 AM
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Quote:
Originally Posted by bentbryan View Post
I can understand that you want positive feedback, but if you had sent me an email like that I would have told you to go pound sand. You can't leave someone neutral feedback when you're happy with the product. If you've been ebaying for awhile, you know that sellers leaving feedback is not something you can count on.
i agree. that's pretty fucked up that you would make a lame threat like that just because you don't receive feedback. while feedback is an important part of how ebay works, the important thing is you got exactly what you paid for with no issues.
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  #14  
Old 04-09-07, 10:00 AM
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Am I wrong here?


That guy just needs to get a life. I mean, come on!! We're talking about a SINGLE online transaction. If it were a transaction done in traditional sense there would not be any way for this guy to whine. That moron needs to grow a pair and shut the fuck up.
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  #15  
Old 04-09-07, 11:33 AM
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I don't even bother anymore.

Feedback has become this big friggen game ... a popularity contest if you will.
If I spend good money and I got good service, I will promptly leave good feedback.

If I buy a 9.95 cent item and spend 5 bucks for shipping and handling,
they can go to where the sun don't shine if they are expecting feedback from me.
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  #16  
Old 04-09-07, 12:50 PM
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You're not wrong Walter, you're just an asshole.



This agression will not stand, man.
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  #17  
Old 04-09-07, 01:56 PM
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I agree that the wording of my email was poor.

I had tried to contact him 3 times VERY nicely regarding feedback with NO response. It was not until this "blackmail" email that I got a response.

I will try to word my emails better in the future.

I don't agree that feedback isn't important. I always leave it and believe it should be left for me. (first when I am the buyer).

All cool now though, the guy learned the error of his ways and left me positive feedback. I then left him some.
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  #18  
Old 04-09-07, 02:46 PM
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Quote:
Originally Posted by Doc View Post
All cool now though, the guy learned the error of his ways and left me positive feedback. I then left him some.
i think the majority of people here don't feel as he was in the wrong. he only left positive feedback because you threatened to leave him neutral feedback if he didn't. totally lame.. too bad you didn't learn from this.
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  #19  
Old 04-09-07, 03:40 PM
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Quote:
Originally Posted by bump909 View Post
i think the majority of people here don't feel as he was in the wrong. he only left positive feedback because you threatened to leave him neutral feedback if he didn't. totally lame.. too bad you didn't learn from this.
Your wrong there bump, you don't have all the info and are jumping to conclusions.

Most of the people on Thumpertalk agreed with me.

I will say AGAIN, my wording was wrong. I defend my position that I paid for the item, recieved the item and made the seller aware I was happy with the item. I asked nicely for feedback and told him I would leave him feedback when I recieved it.

I got no response, finally I got a response after I (wrongly) worded my email a little stronger. My bad.

His bad that he didn't leave feedback promptly, I paid promptly and communicated promptly.

I think most would agree the way ebay is SUPPOSED to work is the way I see it. Too bad some people do not believe in customer service.

We are making WAY too much of this. It could have been settled between the buyer and myself but he decided to air his dirty laundry so I came here looking for advice.

Thanks for the advice.
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  #20  
Old 04-09-07, 03:46 PM
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One more point.

So your saying I should leave positive feedback for the seller after I have paid for the item, recieved it and I am happy with it? I just get the item?

The seller gets the money for the Item AND positive feedback?

I have been burned on that one too many times and this is why I try to ask for feedback first, I have always done that and this is the FIRST time I have had a problem. (most likely from my errant wording)

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  #21  
Old 04-09-07, 04:16 PM
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Bottom line is, feedback is a priveledge, not a right. If you feel otherwise, you're the one that's in the wrong.
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  #22  
Old 04-09-07, 04:26 PM
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Doc you spend tooooooooooooooooooooooo much time on the interwebnet. This isn't really real you know. Once I turn off the interwebnet it's done!!!

KB
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  #23  
Old 04-09-07, 05:36 PM
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Quote:
Originally Posted by Doc View Post
One more point.

So your saying I should leave positive feedback for the seller after I have paid for the item, recieved it and I am happy with it? I just get the item?

The seller gets the money for the Item AND positive feedback?
Yes, yes, and yes.

See Bump, he did learn sumpin' here.
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