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Ordered up a set of sprockets & a DID chain from www.supersproxusa.com
A few days later everything arrives, but the chain I selected (DID 525V G/B 120) wasn't gold as I was expecting. I checked their product description page & saw they had it listed as "gold-black" (hense the G/B) meaning the outter plates were gold & the inner ones were black.
So I shot them a quick & polite message just last night asking what my options were regarding return or exchange.
They responded this morning appologizing for the mix-up, saying that they would make the necessary changes on their website asap (which they already did!) and that they'd hapily....
A - Refund a portion of my bill (10%)
or
B - Email me a return shipping label so I could send them the chain & exchange it for a DID VM2 chain... and I could either "purchase" the new chain, which they'd send out asap and they'd refund me once they get the one I got, or I could send the one I've got to them and they'd send out a new one once they get the one I've got.
Seeing as I love me some bling on the Tuono, I'm probably gonna go with option B and upgrade to the gold chain
Super props to Supersprox!