RubberSideUp.com - Bill Stevens excellent customer service

I don't know if you guys have come across rubbersideup.com, but they basically take wrecked bikes and sell the OEM parts at reduced prices.

I've browsed their site before, but never had a need to reach out until this past weekend.

I emailed on a Saturday morning - within an hour the owner, Bill Stevens sent me a very helpful email response. I sent a follow up email on Sunday night, and had another super helpful response within 5 minutes!

Not only that, but when he couldn't provide me with a 100% solution, he pointed me to another ebay seller with a similar business model (Imperial Sport Bike).

I had to give Bill props because a super-fast response (on the weekend no less) can make the difference in riding / racing the next weekend or being stuck at home.