New England Ducati service.

[clutch]

Those of you that are having their Ducati’s serviced in New England. Can you recommend a dealer that you are satisfied with?

[burnham]

http://seacoastsport.com/

Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.

[hatchet]

I get mine done at Dunbar Euro-Sports in Brockton,the owner Tom is a really nice guy and great with Ducati's

[Ryno]

can't go wrong with either one of those.

[DucDave]

http://seacoastsport.com/

Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.

+1 Good folks, nice shop, lots of experience...

[LuvDog]

BCM in NH.

[bostongixxer]

Eastern Cycle in Beverly. The guys there are excellent. Gito, the chief mechanic, races at Loudon. Great bunch of guys and very good at what they do. www.easterncycleducati.com

[Doc]

BCM in NH.

[s a x m a n]

Valley Motorsports in Northampton, Ma

[Kurlon]

I like Moto Milano in Maine, although that's likely a bit out of your way.

[Degsy]

I get mine done at Dunbar Euro-Sports in Brockton,the owner Tom is a really nice guy and great with Ducati's

Wow.

[Degsy]

BCM in NH.

Wow again

[hatchet]

Wow.

[medic001918]

I used to recommend Gengras in East Hartford, CT. But lately their service department has pretty much...well, sucked. So much so that I'm not sure they'll be seeing my bike again for service. Their sales department and parts and apparel are still great but I'm less than pleased with the new service department.
Shane

[LuvDog]

Wow again

can you explain

[BCT748]

can you explain

I'm not sure if this is the reason but lately they've been getting a bad name with their service department. I've heard people complain about the rates mostly. It might just be because a lot of people bought an 848 as their first Duc and didn't really know what they were getting themselves into. I've never had a problem with them but then again I do all my own service.

[Degsy]

Re: Wow and wow again.

1st wow. I have NEVER, EVER heard anyone call Tom an 'ok' guy, let alone a "really nice guy". I have heard him called many many things, not many of them are repeatable in polite company. I do know he is an excellent Ducati mechanic though, and I do shop at Dunbar.

2nd wow. BCM are a bunch of rip-off merchants who are underhanded and sneaky (and illegal) with people's credit cards and also do shoddy work at times. There, I said it. Sue me. It's true (from experience). Since it was sold and is no longer really BCM you might as well go to any old dealer who can overcharge you for less than average work.


By the way, that is my personal opinion only.

[DucDave]

wow

[Tiller Ayuh]

+1 for Moto Milano in Windham, ME...Been going to Gerry for almost 20 years...

[Manny]

wow

explain first wow....

[FirstDuc-1098]

I've had very good luck with Wagners in Worcester. Very knowedgable mechanics.

[DucDave]

explain first wow....

I just like the sound of if...'specially when said backwards....

[clutch]

Thanks for the feed back on the Ducati service shops.

My goal is connect with a shop in the area (Boston +/-50 miles)

I do a lot of wrenching myself. Small mod’s like clutches body parts and such. But there are needs for a dealer like a recall, tires or when the pain in the ass “service” notice shows up on the instrument dash. And work that would have to be performed by a dealer that would not compromise the factory warranty.

My garage is fairly well equipped. But there is a lack of some electronic tools that I do not have that is required for some work on a street bike.

The work I would need to be performed would be day work. Meaning that it should be done in a day.

I am looking for good a service shop. Meaning if they “commit” meaning “we can do it on that scheduled day” they will without issue.

This is because I will most likely do a “ride in and drop off” that morning. If all parts are at hand, and they know the job at hand. I want a no bullshit situation. I don’t want to hear “we couldn’t finish it today”.
And I don’t want to feel like I have to go over the bike with a fine tooth comb to inspect their work.

No surprises needed, loose or lack of screws, tie strips, fasteners, washers, pins or added scratches.

Yeah, labor rates are a factor these days with the way things are

But I am willing to pay and establish a relation ship with a GOOD shop even if the rate my be little higher than the shop 50 miles away.

I‘m as well customer related in my business. And if you are worth it, you will and can be rewarded with a loyal customer base in good times and bad. As long as you are the best at what you do and follow through with your commitments with your customers.

Here is the scorecard so far here on this forum and couple of others:

Dunbar (2+) (2-)
BCM (3+) (1-)
East Coast Cycles (2+)
Sea Coast Cycles (3+)
Clubhouse motorsports (3+)
Great Bay (1-)
Moto Milano (2+)
Valley Motorsports (1+)
Wagner (2+)
Gengras (1-)

I am going to shoot for Dunbar due to:
Location and split decision here.

I am about to do a modification to my Ducati that is just beyond my ability and my time frame.

I’ll post my experience that I have with them, Dunbar and let all that are interested know how it went.

Thanks for everyone that chimed in on this post question.

As we are all feeling now, time and money are in short supply these days.

Thanks,

[Manny]

Thanks for the feed back on the Ducati service shops.

My goal is connect with a shop in the area (Boston +/-50 miles)

I do a lot of wrenching myself. Small mod’s like clutches body parts and such. But there are needs for a dealer like a recall, tires or when the pain in the ass “service” notice shows up on the instrument dash. And work that would have to be performed by a dealer that would not compromise the factory warranty.

My garage is fairly well equipped. But there is a lack of some electronic tools that I do not have that is required for some work on a street bike.

The work I would need to be performed would be day work. Meaning that it should be done in a day.

I am looking for good a service shop. Meaning if they “commit” meaning “we can do it on that scheduled day” they will without issue.

This is because I will most likely do a “ride in and drop off” that morning. If all parts are at hand, and they know the job at hand. I want a no bullshit situation. I don’t want to hear “we couldn’t finish it today”.
And I don’t want to feel like I have to go over the bike with a fine tooth comb to inspect their work.

No surprises needed, loose or lack of screws, tie strips, fasteners, washers, pins or added scratches.

Yeah, labor rates are a factor these days with the way things are

But I am willing to pay and establish a relation ship with a GOOD shop even if the rate my be little higher than the shop 50 miles away.

I‘m as well customer related in my business. And if you are worth it, you will and can be rewarded with a loyal customer base in good times and bad. As long as you are the best at what you do and follow through with your commitments with your customers.

Here is the scorecard so far here on this forum and couple of others:

Dunbar (2+) (2-)
BCM (3+) (1-)
East Coast Cycles (2+)
Sea Coast Cycles (3+)
Clubhouse motorsports (3+)
Great Bay (1-)
Moto Milano (2+)
Valley Motorsports (1+)
Wagner (2+)
Gengras (1-)

I am going to shoot for Dunbar due to:
Location and split decision here.

I am about to do a modification to my Ducati that is just beyond my ability and my time frame.

I’ll post my experience that I have with them, Dunbar and let all that are interested know how it went.

Thanks for everyone that chimed in on this post question.

As we are all feeling now, time and money are in short supply these days.

Thanks,

Clearly based on your requirements you have either never dealt with a dealer before or are delusional.

[xsiliconkid]

http://seacoastsport.com/

Been going there for a few years, great people. I've had a lot of service done on both Aprilias and Ducatis and always leave happy, which is saying a lot, because I'm a prick.