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From everything I hear about vanson, it has gone from a great customer oriented company to a 'give us your money and screw' company. I've also heard much of them outsourcing, such as the gloves I bought where the leather that is supposed to protect me literally disolved right out and all the stitching disintegrated. Vanson is off my list for any product or service, ever.
It's all water under the bridge, and we do enter the next round-robin. Am I wrong?
Those sound like my girls...Originally posted by tls25rs
Nixoid,
the two girls that were working that particular Saturday were more concerned with talking about who they were sleeping with, who's friend was sleeping with who, what their lunch order was and why was it taking so long to get there, everything but helping the customers
Hey, Nixoid, are they related to an owner or something? How can they avoid getting fired? They seem to treat everyone in the same way and seem to have NO redeeming qualities (besides a decent ass on one that I wouldn't touch with a stolen dick). Hmmm... Bad attitude. Lazy. No skills or knowledge along with no apparent desire to learn anything about the job they're "doing"? Two words: PINK SLIP.
Short and simple answer guys....
I have noticed exactally what you are mentioning and now have plenty of supporting proof from your posts. I have printed them and we as a company are going to sit down and correct those issues. I must tell you that most of the employees here are better than excellent when it comes to customer service. It's too bad you guys have had a bad go of it if you need help with something call me directly [508.678.200 x-146 Kevin] and in most cases I will have to pass off your requests and issues to someone else [Just the Art Geek] but I will gladly arrange good service for you.
You can expect to see some changes shortly.
Don't abandon us. I love what I do as do most of the other folks here. We're passionate about riding and motorsports we aren't just trying to get rich. Come see us this weekend Biker Billy is cookin up some firey Burritos and the Stunt shows will be good as always.
Kev [aka Nixoid]
Kev,
Thanks for listening to this constructively and offering your assistance in getting things right. As I said I do love my Vanson jacket but if I'm gonna spend that kind of money I better get at least the bare minimum of customer service out of it. Thanks again and maybe I will stop by this weekend for the open house.
Joel
I also appreciate the opinions and experiences you guys have been relating to me. Hope to see some of you this weekend.
www.vansonleathers.com
Anyone going Sunday?![]()
04 ZX-10R
02 CBR600 F4i (track bike)
68 Oldsmobile 442
05 Tahoe
Ya, us. If you can get some one to watch our kids......Originally posted by Double"D"
Anyone going Sunday?![]()
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My ride's
95 FZR 1000
19xx DOUBLE "D"
(sold) 02 CBR600 F4i (track bike)
06 Chevy Supercharged Cobalt SS
lol.... I'll take a blast down there if my bike is runnin alright, gonna put a new regulator/rec in tomorrow AM.
Don't you have closets Jimmy? Just put something heavy on the other side of the door![]()
99 R1 with BRR front among other things
01 WR426
Originally posted by GadgettR1
Don't you have closets Jimmy? Just put something heavy on the other side of the door![]()
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I'll remember you said that when you have a child.![]()
04 ZX-10R
02 CBR600 F4i (track bike)
68 Oldsmobile 442
05 Tahoe
Got a sitter...now I have to get some SLEEP.
Are you going Chip?
Jane, I'll see you there.
04 ZX-10R
02 CBR600 F4i (track bike)
68 Oldsmobile 442
05 Tahoe