WTF is up with Comcast lately?

[The Snowman]

Man, has my internet speed been erratic. On "good" days, I see download speeds of 25mbps down, 3-4mbps up.

On "bad" days, like today, I see only 8mbps down and .1-.2mpbs up. I can't even upload a 100kb photo to Craigslist. It times out.

There are a lot of variables, which I have eliminated. I have a leased Motorola cable modem, which is wired to a Vonage Motorola router, which is wired to a D-Link Wireless N router.

I have eliminated all of the routers as the culprits by hooking the cable modem directly to my desktop and running tests, which show the same numbers as using my Mac, which uses wireless N.

Every time I call Comcast and they send someone out, they say it's my hardware. But the hardware doesn't change. Just usage by others in the condo complex I live in.

Is anyone else having similar issues?

[cdseven95]

Man, has my internet speed been erratic. On "good" days, I see download speeds of 25mbps down, 3-4mbps up.

On "bad" days, like today, I see only 8mbps down and .1-.2mpbs up. I can't even upload a 100kb photo to Craigslist. It times out.

There are a lot of variables, which I have eliminated. I have a leased Motorola cable modem, which is wired to a Vonage Motorola router, which is wired to a D-Link Wireless N router.

I have eliminated all of the routers as the culprits by hooking the cable modem directly to my desktop and running tests, which show the same numbers as using my Mac, which uses wireless N.

Every time I call Comcast and they send someone out, they say it's my hardware. But the hardware doesn't change. Just usage by others in the condo complex I live in.

Is anyone else having similar issues?

Usually mine is very fast... I am having issues today... I had issues a couple days ago.... Just to slow... Three different computers, wireless or ethernet... It goes away in like an hour of so..

[Degsy]

Wirelessly posted (BlackBerry8330/4.5.0.77 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Yep. Comcast been problematic here too this past week or so.

[Punjistick]

Same here. They must be working on lines or something.

[The Snowman]

The last time the tech was out here, he noticed that the modem I have is an older model, so I may bring mine in for a trade at a service center to see if that has ANY effect.

[R7]

I have Verizon and it has been hit or miss for the past week

[snowborder]

Comcast is spending on their money on buying NBC... why fix anything else

[OreoGaborio]

Oh thank God! I was thinking it was just us

We've got Comcast here at the house and yeah, the internet has been super iffy for the last few weeks.

Earlier this evening we were having issues with the connection so I went to www.pingtest.net on both PC's here at the house.... on both PC's pingtest graded our connection with a D or an F.... 10 minutes later we were getting A's and B's

Right now on my PC:


and it's getting worse.... 15 minutes ago it was fine

It was showing over 400ms on the other PC 5 minutes ago

[OreoGaborio]

And TEN MINUTES LATER....

[Pittenger5]

I blame the guy with the flagpole

[Danz19899]

my verizon has been fine however when i was visiting my buddy at his college the internet was hit or miss. If there were not to many people on he would pull 15down 5 up but once everyone started logging on it got retarded

[scubasteveRR]

I had issues with Comcast because I had too many TV's hooked up to my line. I bought a line amplifier and it 's been pretty nice since. This is what I got...

http://www.amazon.com/Motorola-Signa.../dp/B000WPGRKK

[Billy]

I used to have comcast the first year I moved into my condo. Constantly had speed issues. On top of that I hated how they capped you at 250GB bandwidth per month. Switched to Verizon Fios the SECOND it became available in my condo community. Solid speeds all the time. Even between 5-6pm when utilization is high, my througput doesn't go down that much.

[snwbrdr435]

Oreo why'd you ping Montreol and Albany?

[Crash Dummy Denno]

Reset your modem. I had same problems and that cleared it all up. Make sure you hit and hold the reset button for 15 second not just unplug it because most of the comcast modems have a battery back up.

[OreoGaborio]

Oreo why'd you ping Montreol and Albany?

It pinged 3 different servers before doing the test and those were the fastest ones it could connect to at the time.

[snwbrdr435]

hmmmm Maybe those damn Comcast turtles hacked our cable!

[OreoGaborio]

Friggin Slowskis!

[R-S-V]

Comcast sucks lately for me as well. Yesterday was the worst, browser timing out every few pages I loaded (status kept switching between local and internet. Then TopGear took forever to download via torrent (I think they throttle torrents but usually is not that bad). And Lastly, even the TV channels started acting up with picture getting distorted and sound breaking up. WTF??

I'm already pissed since they keep adding stupid HD channels except SPEED TV, now this crap? Sucks because I can't get FIOS or DirectTV at my house so I'll have to put up with it for now.

[The Snowman]

hmmmm Maybe those damn Comcast turtles hacked our cable!

I thought those were the DSL Slowskis?

[FirstDuc-1098]

Comcast sucks lately for me as well. Yesterday was the worst, browser timing out every few pages I loaded (status kept switching between local and internet. Then TopGear took forever to download via torrent (I think they throttle torrents but usually is not that bad). And Lastly, even the TV channels started acting up with picture getting distorted and sound breaking up. WTF??

I'm already pissed since they keep adding stupid HD channels except SPEED TV, now this crap? Sucks because I can't get FIOS or DirectTV at my house so I'll have to put up with it for now.

this past weekend the clock on the box and the directory listings was off by 40 minutes, and a lot of the HD channels said 'should be available soon...'
Time fixed it self by Sunday night but some of the HD was still hosed

[The Snowman]

Reset your modem. I had same problems and that cleared it all up. Make sure you hit and hold the reset button for 15 second not just unplug it because most of the comcast modems have a battery back up.

I'm going to pick up one of their newer model modems first.

[CBR929RE]

over logging is the problem

[toocrazy2yoo]

FIOS here is coughin' up steady 30MPS outta Speakeasy/Atlanta. Comcast? Such a jest!

[R1]

Comcast did a huge upgrade to their internet speeds awhile back

could be that some have not fully reset their EMTA's Cable Modems etc...

The only real way to reset your cable modem or EMTA

is to unplug the module AND remove the battery.

make sure your router is disconnected from it first then unplug and remove the battery and let it sit OFF for 30 seconds to a minute.

then re-install the battery and plug in the power cable leaving the router disconnected until all the lights on the front of the EMTA or modem are reset

For EMTA's make sure that the line1 and line2 lights have locked in. if they are blinking then the lines are still re-activating.

once all the lights are locked in then reconnect the router.

it should now pull up the new ip address etc...

check your connection all over the house.

if you still are getting slow speeds then the best you can do is contact comcast and let them know this is happening in your area.

and yes the reps are right to put blame on your individual modules that are not comcast approved. why? because it is not their equipment and there is nothing they can do to help you out. so by telling you this (which is fucked up and something i never did and would bitch at the phone people who did) they have a readout of the performance of your equipment so they can tell you if the upstream and downstream are up to par. everything else woud be internal to your network.